Delivery
Last updated: 11 July 2026.
Delivery methods
We ship orders via the DPD courier company (through the Furgonetka platform). Available options:
- DPD courier – delivery to the address you provide.
- DPD Pickup Point – collection at a chosen DPD point (you select the point on the map during checkout).
- International shipping – the European Union and selected countries outside the EU: the United Kingdom, Switzerland and Norway.
Our products are made of glass, so we pack them with special care and protection against damage in transit.
Costs and delivery time
Order processing time: 1–3 business days. Some products are made to order, so preparing the parcel for shipment usually takes 1–3 business days. The carrier's delivery time should be added to this.
Delivery costs (each product is packed separately, so the cost is calculated per item):
- Poland – DPD courier: 32 zł
- Poland – DPD Pickup Point: 22 zł
- European Union: 95 zł
- Switzerland and Norway: 149 zł
- United Kingdom: 369 zł
Free delivery within Poland for orders over 300 zł.
International shipping – customs and taxes
We also ship outside the European Union (including the United Kingdom, Switzerland and Norway). For deliveries outside the EU, customs duty and the recipient country's tax (VAT) may apply. These charges are not included in the product price or the shipping cost — they are collected from the recipient by the carrier or customs office upon delivery, and their amount depends on the regulations of the destination country.
Damage in transit
The products are glass. If the parcel arrives damaged, write a damage report with the courier and keep your proof of purchase — this is a condition for a claim with the carrier. Details: Returns & complaints.